Showing posts with label comfortable. Show all posts
Showing posts with label comfortable. Show all posts

Friday, 18 December 2015

Church: It's all about sound management skills!

Or is it?

There I was discussing a situation facing a group of churches with a colleague who told me of the different family members in their patch. Starting at the top (according to my companion's rating that is) we had:

+ The 'comfortable' church: one of those picturesque places with the lytchgate, the nicely kept graveyard and the financially comfortable members. Adored by the diocese as a 'good giver' and desired by the wedding couples as a suitable backdrop for their big day, this was the jewel in the crown that was the parish.

+ The 'Mother' church - representing Christian witness in the area since Christianity first hit our shores this was the church building from which all others in the area owed their existence. Wonderfully ancient building containing almost equally ancient members and an astounding inability to raise enough to pay their parish share and yet manage to pay it thanks to monies saved and invested 'back in the day' when it was standing room only!

+ The 'Zombie' church - as pretty as the comfortable church and almost as old as the 'Mother' this place boasted a congregation of six (if all them turned up at the same time and an inability to pay what was needed, for income inversely matched the average age of the congregation!

+ The 'Estate' church - boasting a stable attendance with a moderately young congregation and a much reduced ability to raise income. Not surprising when you consider the profile of the people coming in terms of income. Few had jobs and yet here growth and engagement was to be found.

+ The 'Mission' church - built to serve a community who had long since moved away, this once community church had become very much a gathered church and the numbers were small and decreasing.

+ The 'rural' church - picturesque and historic to the extent that it was a real treasure and something all in the community agreed valued and loved. Sadly though, this love affair had no influence on attendance or income and it was now open on a monthly basis to cater for the handful who faithfully came when the doors were unlocked and the bell rung!

Nothing remarkable thus far, I am sure that many reading this will recognise one or more of the churches described here. Many might have suspected, and some will understand, that some in the diocesan organisation were looking to get rid of some of the buildings to save the endless outlays on maintenance and upkeep. The demise of a time which saw 'a priest in every parish' meant that now, where there was once five clergy there were now but two and 'sound management principles' and good ecclesial practice indicated that the key was to develop a 'Minster' model whereby the 'mother' became the place everyone else retreated in to.

Sorry, did I say, "Retreat?" No what I meant (if there are any bishops reading this) was establish Church (meaning the universal collective of living stones) in the oldest building as a means of 'taking the parish forward' by reliving the past and removing some of the distractions and dissipation that was to be found across the parish. "This," a bishop's staff member told me, "Is the 'consolidation' that sound business practice demands when a weakening customer base and diminishing finances become an organisational reality."

I recall that the ILO 'Introduction to Work Study' there were two 'must remember' elements:

1.  Other that in the case of a 'sole trader, one-man' business the work of balancing the use 
     of one resource against another is the job of the manager.
     If the manager fails to do what is necessary, then the whole enterprise will fall.

2. Any organisation consists of four 'resources':
   i.   Land and buildings - Buildings portfolios, their maintenance and upkeep
   ii.  Material - in this context this is the means to make the desired product
   iii. People - to create, market and support the customer base (i.e. communicants and community
   iv.  Plant - in this case the organ, sound equipment, audio visual, heating. light, offices, etc.

Now what we are seeing here is nothing more than good business practice. Look at the five churches my colleague spoke of. If we were to regard them using the criteria of resource, customer base and balance sheets then it it obvious that the rural church needs to be closed as it is presents a low yield (in terms of 'customers' and income) and a high outlay (in terms of staffing and running costs).

The same is true in the Zombie church, another high outlay and low income and attendance entity that needs to be closed as soon as possible.

Of course, we wouldn't leave the people who went to those churches as orphans, because we are providing services for them in the Mother church so all they need to do is get themselves from where they live - and it might come as no surprise to hear that both these churches were in a rural setting which means that unless private transport is essential - and nothing will have changed. Church will continue with nary a blip!

One of the series of lectures on downsizing and contraction as means of organisational survival I had to attend during my management days talked of the fact that should a company remove itself from a community, the likelihood of return under the same branding was minimal. Not only that but, if the product was something valued, the closing of a branch was seen as an act against the people and the global product recognition and approval declined such that in other places customer base transferred to a competitor. But hey, we are Church and that means we are happy to see people leave us for another Christian denomination or grouping. We just want to see Church flourish and at the end of the day aren't bothered where people go as long as they go, right?

And of course, that's a load of tosh for we care deeply about numbers in terms of money, attendance, market share and the like. I can prove this because when asked how our church was doing I replied that the people were growing, we were seeing vocations and things were generally very positive. "Oh that's great," said the bishop, "But I meant in terms of numbers!'  Says it all, doesn't it? And things will get no better as we find senior staff engaging in SWOT, costflow analysis. It will see us consider the use of 'sessional' clergy (and if a 0.3 post isn't that already, tell me what it is!) and the 'contracting out' of services in one direction and the increase of multiple beneficed entities (seen one this week for a ten church vacancy - which my lectures would have listed as little more than 'nominalism').

Here's a little homework for you and you church councils and congregations: Management theory and practice are great, but where is the Gospel in all this? Where will the 'can't pay - can't have' policy some diocesan staff bleat on about take us?)

The next to come under the hammer will probably be the mission church,after all the customer base has moved away and so better to start drawing up plans to bring them back in to the Minister now so that we can go forward from a position of strength. Now I don't know what those who run things read but as I understand it, once the troops have retreated into a central base, the nest thing is that they either fight to the death or are withdrawn by a friendly Chinook out of there.

The comfortable church remains comfortable and since the weddings and the well-off keep the money coming it the Archdeacon and the diocesan staff with all nod fondly towards them and thank God for their successes. Mind you, like many churches whose attendance is static and their parish share is paid, no one looks at the missional element regarding that place do they?

And of the Mother church, a place filled with the dwindling numbers (attendance and income) and increasing age of the congregation. Will we see them active and engaged? Will they be pleased at the increase caused by the closures elsewhere  - which to be brutally honest won't happen - of course they won't! I rarely see a welcome for the intruders from the other places, even when the fact that the daughters have returned is satisfying to them.

Those in the closed churches will merely fade into the distance that separates their communities from the town centre Minister - the final nail in the coffin of our rural communities will have been banged home and the opportunity for the Gospel will be effectively gone forever where the C of E is concerned.

But at least the management models will be sound, won't they?


How will they hear is there are none to tell them?


*International Labour Organisation - Introduction to Work Study, second edition 1969


Friday, 4 January 2013

Church Report (1): sets low standard - fails to achieve?

This year as I prepare to engage with churches who are seeking to be more effective (a contentious concept in itself) in terms of being church I have been thinking about how people measure 'good' church and what parameters people use. I'd like to consider the top two of these here today and they are interchangeable in their occupancy of the 'worst' consideration spot. So here goes:

Let's begin with numbers, something that is, and has been, the gold standard for many; and perhaps for always. For as long as I have been in church clergy have struggled to raise their ASA (Average Sunday Attendance) and diocesan staff, when visiting, asked the question, 'And what's your congregation size?' have underpinned the importance of numbers.

Of course, when pressed the response is that, 'Numbers don't matter as much as mission,' but that's only true until we come to the next of the parameters, which if (of course) money!

Money is never important (unless you don't have any that is) but if you can't pay you will soon hear someone utter the harsh words, ' . . then you can't have' somewhere in a conversation. All of this is most understandable because, at the end of the day, bills have to be paid and bank accounts have to be balanced and the need to 'cut one's coat according to one's cloth' is essential.

Now I'm sure I will offend or upset someone, somewhere, over what I am about to say (or perhaps already have by selecting numbers and money as areas of import) but I need to let the things running around my head escape lest the cause my bonce to explode!

Comfortable church
I have been in a number of churches where the congregation size was both comfortable and consistent and this meant that church just pottered on without needing to panic, especially because it was also financially comfortable, or seek to bring people in. This is the first mistake that many church members (including the clergy) seem to make for they assume we only need to grow the church when numbers, or ability to pay, become an issue (and of course the latter is a product of the former). Successful church is one that exists for itself is the message here.

Confused church
Another church model, spurred on perhaps by church growth champions, seeks to add to their number but doesn't have a clue why? They don't mention the Gospel and don't 'push' Jesus but work hard at getting people in and swelling their average congregation sizes. Some of those I met last year were doing stuff in the community but struggled to keep the words 'church, Jesus, Christian' and many other 'off putting' words off the billing. They didn't talk about Jesus, they didn't share their reason gor serving the community (which surely is simple - He came to be 'servant to all' and likewise so do we!).

Another group had been fired up by a visit from an expert who told them that they needed to grow their church. When I asked the ministry team what their core message and means were to be, the looked at me like I was from Mars (the planet, not the confectionary maker).  They were merely seeking to grow because that was what 'church was supposed to do'. As I outlined the process of presence ministry, development of relationships, bring people into a place where faith was made real, discipling and all the other stuff, they looked downcast. 'We were just looking to bring people in through events and fairs, not do all that,' moaned one of the team. Oddly, last time I spoke to the minister, they were still waiting to get started!

Skint church
There are many churches who would (or so it appears) be happy to pootle along being church for themselves but they (and oddly, it is always 'suddenly') find themselves faced with an inability to pay their bills and meet their commitments. The result is rarely a series of sermons and teaching on giving but a rallying of the troops to get out there and bring in more people so they in turn can bring in more money. I wish I could say that this is an isolated, far between, experience but this is probably one of the greatest spurs for a church to be 'seeking the lost'. Which brings me nicely on to the next category . .

Scalp church
No, not ministry for those challenged in the follicle department but those who see the role of church being that of 'winning scalps for Jesus'.  The positive side is that these folk preach the Gospel and do some fine teaching and often have good musicians too. The down side is that they tend to engage in 'transfer growth' (which is 'sheep stealing ' when the people joining them were once with you) techniques and much like David and the tale of the man who has many sheep but nicks the only sheep another has, these people exist for themselves rather than the wider body.

Now I'm sure some think that this is harsh but I have seen a number of churches where they able and active have been drawn away bu the bright lights, big names and the thrill of the 'bigger church'. This is probably one the most difficult outworking of the 'size really matters' fraternity for as much as one wants to celebrate big churches I find myself wonder what many have left to join and how many churches that would become effective if they were members they pass on the way to the 'Godfest International Gatherings'?

So there we are - a five minute splurge and as the old joke has it, 'I do feel a little better now!'

Let's hope I still do when I read it again later tonight.

Pax